When a Dunkin’ Donuts patron in Massachusetts received a bagel with synthetic “butter” when he ordered one with the real dairy fat original, he opted to sue the establishment, and later won the lawsuit, reported The Boston Globe.
The owner, Jan Polanik owned more than 20 of the stores. Polanik’s lawyer, Thomas Shapiro, acknowledged that his client’s complaint was “a minor thing,” but they decided to sue in an effort to put an end to the misleading practice of representing one thing and selling an entirely different thing. The final terms of the settlement were not disclosed.
An attorney representing one of the franchises confirmed that the case has been settled and the stores have since corrected their butter-serving protocol.